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Preq release strategy tab disappears

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We are having an issue where a few odd times, we will find that a Preq is missing its Release Strategy Tab. Here is an example, and my findings so far below the image.

 

PR10001163.png

 

Checking the Workflow, I see there was a workflow started, so I know the release strategy must have kicked in.

 

workflow.JPG

I see that the workflow went to error, with the error saying "No Authorization to Release"

WorkflowError.JPG

However I checked the user, and they do have the correct Release Level Role.

So I'm not sure where to check next?


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