Hello Community,
I have created a HWC application that connects to the SAP backend using a security configuration I named "sapprd".
The user would register with the app using their SAP username in the format username@sapprd.
With the username as above and the SAP password they enter they will then be able to register their device with SUP.
Once registered I assign the HWC application to the user. Up till here everything is working great. (This has been tested and transported from DEV to PRD to tests have been done to make sure everything is working)
After the user is assigned the app I wait for the process to get kicked off from SAP which sends a notification to the device using the details send in the email as a distribution to the user.
I can see that in the HWC Application Connections tab there are messages waiting to be sent to the device in the form of "Waiting for credentials" however when I log into the device HWC app there are no waiting messages.
In the Control center logs Im getting the error:
2013-12-04 10:18:45.698 Subsystem=Error Application ID=HWC, Application Connection ID=4A0288A097E746CBB9A916DC6E32C307__HWC, User=supAdmin@sapprd, Correlation ID=, Transaction ID=, Root Context ID=, Package=po_prd:1.0, MBO=, Operation=, Thread ID=669, Node ID=SRVJHBSUP01, Error=authentication failure code = 4000 reason = Login Failed: user 'supAdmin@sapprd'
2013-12-04 10:18:45.698 Subsystem=Error Application ID=HWC, Application Connection ID=4A0288A097E746CBB9A916DC6E32C307__HWC, User=supAdmin@sapprd, Correlation ID=, Transaction ID=, Root Context ID=, Package=po_prd:1.0, MBO=, Operation=, Thread ID=669, Node ID=SRVJHBSUP01, Error=Login Failed: user 'supAdmin@sapprd'
2013-12-04 10:18:45.698 Subsystem=Error Application ID=HWC, Application Connection ID=4A0288A097E746CBB9A916DC6E32C307__HWC, User=supAdmin@sapprd, Correlation ID=, Transaction ID=, Root Context ID=, Package=po_prd:1.0, MBO=, Operation=, Thread ID=669, Node ID=SRVJHBSUP01, Error=java.lang.SecurityException was thrown by method com.sybase.djc.mobilink.LoginHandler:authenticateUser(String user, String password, String securityConfiguration)\njava.lang.SecurityException: Login Failed: user 'supAdmin@sapprd'
What is the log referring to when it is saying Login Failed: user 'supAdmin@sapprd'?
Thank you!
Jared