Hello All,
I am in the process of configuring Fixed Rate Billing for the Service Order. Below are the process which is being followed by business.
Customer will send the inquiry to client, accordingly Cost Estimation will be done by the client & Service quotation will be sent to Customer. Upon confirmation from Customer, Client will do the execution. Once after completion or during execution, Client will bill the customer as per the quotation.
As per this, I trying to map this process in SAP.
- Creating Service Notification (Inquiry)
- Creating Service Order (Cost Estimation Sheet)
- Creating Service Quotation (DP80) with necessary conditions (Profit)
- Accepting the Quotation in Service Order
- Service Order Release
- Service Order Confirmation of time entries
- Billing Request Creation (DP90)
Here, system is taking the actual cost as per the actual expense incurred. Is there any possibility to pull the details from quotation?? I have gone through many threads. It has been mentioned as Billing Form can be used for this case. But I couldn't understand the exact usage of Billing Form.
How do we need to map this process?? While billing, client should not be allowed to change the Profit Mark up which he mentioned in quotation.
I have gone through Building Blocks of Service with Fixed rate billing as well. But process flows in different way.
Looking forward your suggestions. Thank you in advance.